Question 1

How do I create a bet?

Accepted Answer

Go to the Betting page, click 'Create Bet', fill in your bet title, description, category, stake amount and options. Your stake is deducted from your wallet and placed on the first option.

Question 2

How do I deposit funds?

Accepted Answer

Navigate to the Wallet page and click 'Deposit'. Choose your preferred payment method and follow the instructions. Funds are credited to your wallet once confirmed.

Question 3

How are winnings calculated?

Accepted Answer

Winners receive 80% of the total bet pool, distributed proportionally based on each winner's stake. The platform retains 20% as commission.

Question 4

How do I withdraw my winnings?

Accepted Answer

Go to the Withdrawals page, enter your bank details and the amount you wish to withdraw. Withdrawals are processed within 1–3 business days.

Question 5

What happens if there is a dispute?

Accepted Answer

If you disagree with a submitted result, you can raise a dispute from the Bet Detail page. An admin will review the evidence and make a final ruling.

Question 6

Can I cancel a bet I created?

Accepted Answer

You can withdraw from an open bet before the closing date. Your stake will be refunded to your wallet. Once a bet is matched, it cannot be cancelled.

Question 7

What is a multi-option bet?

Accepted Answer

Multi-option bets allow more than two outcomes — for example, a football match result with Home Win, Draw, or Away Win. You pick one option and stake your amount on it.

Question 8

Is my money safe?

Accepted Answer

All funds are held securely in your platform wallet. Stakes are locked during active bets and released only after settlement. We use industry-standard encryption.

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